Preguntas frecuentes

Sihoo provides comprehensive product training, covering product features, functionalities, and usage methods. This helps distributors understand the product’s characteristics and advantages, enabling effective sales to consumers..

For any operational or functional issues, our customer support team offers technical guidance via phone, email, or online chat to both distributors and consumers..

We provide maintenance and adhere to our warranty policies for any product malfunctions or maintenance needs..

The standard warranty period is 3 years, while the Doro series products (like the S300 and C300) have a 5-year warranty. If you need to replace any parts within 3 years, we will send them to you for free..

There is no MOQ for stock products. For custom products, the minimum order for one SKU is 50 units. Discounts depend on specific situations and cooperation methods. You can contact our sales team for details..

Stock products take 3-7 days, while custom products take 20-25 days..

We generally use T/T payments..

A 30% deposit is required before production, and the remaining 70% is due before shipping..

We support distribution and brand agencies..

Yes, we offer online marketing materials, such as images and videos..

Simply fill out our distributor application form, and our sales team will contact you to discuss the next steps..

Pricing and policies depend on order volume and intent. For deftailed information and possible discounts, please reach out to our sales team..