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Ergonomic Chairs
DORO Series
VITO Series
SMART Series
X Series
Ergonomic Desks
DESK Series
Why Sihoo
Brand Story
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Sitting Feeling Study
Sitting Patent
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FAQs
Technical
What training does Sihoo offer to its distributors?
Sihoo provides comprehensive product training, covering product features, functionalities, and usage methods. This helps distributors understand the product’s characteristics and advantages, enabling effective sales to consumers..
How does Sihoo assist with technical issues?
For any operational or functional issues, our customer support team offers technical guidance via phone, email, or online chat to both distributors and consumers..
What does Sihoo's maintenance and warranty services include?
We provide maintenance and adhere to our warranty policies for any product malfunctions or maintenance needs..
What training does Sihoo offer to its distributors?
Sihoo provides comprehensive product training, covering product features, functionalities, and usage methods. This helps distributors understand the product’s characteristics and advantages, enabling effective sales to consumers..
Does Sihoo offer updates and upgrades?
Yes, we provide updates and upgrade services for new features or versions to ensure the latest product enhancements..
Maintenance
What is the coverage of Sihoo's free maintenance?
Sihoo offers three years of free maintenance for non-human factor related issues, including replacement of components..
Partnership
How can I become a Sihoo distributor/wholesaler?
To become a partner, please fill out our distributor application form. Our sales team will then contact you to discuss collaboration details..
How are pricing and wholesale policies determined?
Prices and policies are negotiated by our sales team based on order quantity and collaboration intentions, with appropriate discounts provided..
What should I do if I have concerns about product quality or warranties?
For quality issues, please contact our customer support with relevant evidence. We’re committed to resolving your concerns in line with our warranty services..
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