What is the product warranty period and what does it cover?

The standard warranty period is 3 years, while the Doro series products (like the S300 and C300) have a 5-year warranty. If you need to replace any parts within 3 years, we will send them to you for free.

What is the minimum order quantity (MOQ) and are there discounts for larger orders?

There is no MOQ for stock products. For custom products, the minimum order for one SKU is 50 units. Discounts depend on specific situations and cooperation methods. You can contact our sales team for details.

What is the delivery time for products?

Stock products take 3-7 days, while custom products take 20-25 days.

What payment methods do you support?

We generally use T/T payments.

What is the deposit percentage for the first order?

A 30% deposit is required before production, and the remaining 70% is due before shipping.

What cooperation models do you support?

We support distribution and brand agencies.

Do you provide marketing support for partners? How can we access it?

Yes, we offer online marketing materials, such as images and videos.

How can I become a distributor or a wholesaler?

Simply fill out our distributor application form, and our sales team will contact you to discuss the next steps.

What are the pricing and policies for distributors and dealers?

Pricing and policies depend on order volume and intent. For deftailed information and possible discounts, please reach out to our sales team.